Updated January 1, 2009
The Swedish Empathy Center recommends the following articles in Journal of Applied Psychology:
Joireman, J., Kamdar, D., Daniels, D., & Duell, B. (2006). Good citizens to the end? It depends: Empathy and concern with future consequences moderate the impact of a short-term time horizon on organizational citizenship behaviors. Journal of Applied Psychology, 91, 1307-1320.
Silvester, J., Pattersson, F., Koczwara, A., & Ferguson, E. (2007). "Trust me...": Psychological and behavioral predictors of perceived physician empathy. Journal of Applied Psychology, 92, 519-527.